I have been thoroughly disappointed in the results thus far. I have had to call the local service team to return to my house on at least three different occasions.
I still have broadleaf weeds throughout my yard (Mid-September). And when I recently called to complain about my yard, the customer service representative tried to sell me the need to have a core aeration done for my lawn. To add insult to the matter, a member of the local management team was suppose to come out to speak to me at my home last Wednesday and no one called or showed up.
I finally received a return phone call 5 days later (this morning), giving me an apologize for not showing up and lack of a return call. Who does this?
Product or Service Mentioned: Weed Man Usa Lawn Service.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Let the company propose a solution.