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*** Man USA — Ephrata, PA Franchise *** Man treated my lawn with *** killer without my consent. I was told it was done because in a survey, I expressed dissatisfaction with prior services and lack of *** control.

This complaint referred to a prior treatment done a month ago. I was never contacted or had *** control re-applied after I had initially emailed to complain that this service did not control the weeds. They said they came back because I had complained about weeds in a survey. They did not contact me or forewarn me that they were coming.

If I had spoken with them, I would have canceled the service since I had recently aerated and over-seeded my lawn.

Also, not only that, application was done too late in season, on very windy day, and entire back lawn was covered with leaves. This is poor management and application practices.

Reason of review: Services applied without consent of customer.

Monetary Loss: $463.

Preferred solution: Full refund.

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